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Privacy Policy

Last Updated: 12/16/2025

This Privacy Policy describes how EzyCafe ("we", "us", or "our") collects, uses, and discloses your information in connection with your use of our websites, services, and applications (collectively, the "Service"). Your privacy is important to us, and we are committed to protecting it.

1. Information We Collect

  • Business Information: When you create an account, we collect your name, email, phone number, and business details (e.g., restaurant name, address).
  • Customer Information: When your customers place an order, we collect the information they provide, such as their name and table number. We process this data on your behalf.
  • Usage Information: We may collect information about your device and how you interact with our Service, such as IP address and browser type.
  • Payment Information: We do not collect or store your payment card details. That information is provided directly to our third-party payment processor, Razorpay, which adheres to the applicable data security standards.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process transactions and manage your subscription.
  • Improve, personalize, and expand our Service.
  • Communicate with you for service-related purposes, including support and updates.
  • Prevent fraud and ensure the security of our platform.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers only to the extent necessary to provide the Service (e.g., cloud hosting, payment processing). We may also disclose information if required by law or to protect our rights.

4. Data Security and Retention

We implement appropriate security measures to protect your information. We retain your data for as long as your account is active or as needed to provide you with the Service and comply with our legal obligations.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information through your account settings. For any requests or questions, please contact us.

6. Governing Law

This Privacy Policy and any disputes arising out of it are governed by the laws of India and are subject to the exclusive jurisdiction of the courts of Sangli, Maharashtra.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@ezycafe.in or at our mailing address:

8274, S2, Shivdatta Royal Building
Sangli, Maharashtra, 416416
India
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